The Telco Cluster was originally acquired through the Digitata acquisition ahead of our listing. This was done based on 4Sight’s strategy of delivering Industry 4.0 solutions. The Telco acquisition allowed us to enter the telecommunications industry through their established customer base, using their products and services and enables our Subsidiaries to link telephony customers and service providers in the digital economy.
This Cluster focuses on providing Industry 4.0 solutions to the telecommunications industry across the areas of service revenue management through our intelligent pricing solution, customer engagement through gamification, a suite of mobile network management products as well as cloud-based office and call centre telephony solutions.
This Cluster consists of Digitata and Fleek.
Digitata's suite of intelligent mobile voice and data products intelligently transforms pricing for mobile operators. By using Big Data and machine learning algorithms, mobile operators can make better and more informed decisions regarding product pricing to meet and exceed business objectives. This is enabled through Vaitom, Digitata’s Intelligent Pricing Platform.
Digitata Networks offers mobile operators a suite of subscriber-centric, network-centric, site-centric & multi-centric solutions to monitor, audit, control and automate mobile technologies (2G, 3G, 4G) across multi-domains (RAN, CS-Core, PS-Core, TX), OEM independent.
Enables intelligent digital transformation for mobile operators and brands by applying gamification to customer engagement to drive specific human behaviour. This allows its clients to gain meaningful insights into how their customers engage with their products and services.
The Fleek cloud-based telephony solution uses data exchanges and automation to provide office and call centre telephony to small and medium-sized businesses as well as to corporate environments.
An end-to-end solution, Fleek's advanced call centre services provide the ability to integrate into systems, customise reports and offer 24/7 support.
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